Truly Carbon-Neutral Parcel Deliveries

Truly Carbon-Neutral Parcel Deliveries

Online shopping parcel is great for fashion lovers and those who are reluctant shoppers. Just a few clicks and you can have your order delivered to your home. We all know that goods must be transport and that any delivery that involves planes, trucks, or ships will cause greenhouse gas emissions and contribute to climate change.

It would be great to know that online shopping doesn’t contribute to global warming. Are carbon-neutral deliveries possible? What can logistics companies do to reduce their environmental footprint? Online shopping has brought new levels to online shopping. Transport companies have increased their airfreight capacity, and overall freight volumes grew 3.8% in 2016.

While it may be beneficial for companies bottom lines, more packages for customers can actually be very harmful for the environment. Major logistics companies have adopted carbon-reduction strategies. These companies see carbon reduction not only as a way of gaining customers’ trust through appealing to their environmental conscience but also as a way for them to save money by improving energy efficiency, which reduces carbon emissions.

Energy efficiency initiatives currently include the increased use of electric vehicles and bicycles to cover the last miles the last leg of a parcel’s journey from depot or doorstep to its destination. A second strategy is to introduce better logistics software, which allows companies to track the movements of drivers and plan routes. This will allow them deliver more goods in less vehicles. Companies are increasingly seeking intermodal solutions. Instead of using trucks to deliver, companies might use other modes of transport such as rail and ships, depending on which will consume the most fuel energy.

Going Zero-Carbon Parcel?

Although these initiatives are a positive step, some companies claim they will eliminate carbon emissions entirely. The reduction of plane emissions is one of the most difficult challenges. Global greenhouse gas emissions are largely cause by air freight and general aviation.

Many transport companies have partnered with entrepreneurs to develop non-fossil fuel alternatives like biofuels from algae. Algae can quickly culture and grown anywhere in the world. It can also grown on land not suitable for traditional farming. This allows it to avoid competition from agriculture.

Algae is currently consider a fuel for tomorrow, and not a feasible option today. Although it is difficult to produce algal biofuel at commercial aviation scale, studies show that replacing kerosene by biofuels could reduce carbon emissions up to 65%.

Droning Parcel

Future deliveries will be made by drones, and companies such as UPS are already testing them. Although it is not practical to have drones that operate from a warehouse, the idea of having them drive a van to cover the “last miles” can be very effective. This saves the driver time and effort of getting in the truck, getting out, finding the package and then carrying it to their destination.

Trucks and electric vehicles are getting more improvements. Trucks make up less than 5% of all vehicles in most industrialized countries. However, they contribute 25% to the European Union’s greenhouse gas emissions and 20% to Australia’s. Trucks could reduce their carbon emissions by as much as 40% through new standards for carbon emissions.

It is smarter to replace older vans with more modern versions, especially if the vehicles can be charged using renewable electricity. Parcel delivery vans are able to travel around 100km per day and don’t suffer from the range anxiety, which can make electric vans feasible. DHL Logistics last year revealed its electric delivery van and announced plans to double its production.

Do It Yourself

Because 3D printing eliminates the need to deliver, it can help us get closer to carbon neutrality. While 3D printing faces sustainability issues, it can be considered a disruptive technology that could lead to a significant shift in supply chains. Most goods will be manufactured and sold near their point of consumption. According to one estimate, 3D printing could reduce global supply chain costs by 50-90%. This will result in large carbon savings.

These steps may not be sufficient to ensure a carbon-neutral 100% delivery. However, the combination of these efforts and their expansion over the next few years could make. Online ordering significantly more environmentally friendly. Transport companies are optimistic about the future. When you place an order online, you can be sure that you will have a clear conscience. Have fun shopping!

Labour As Home Deliveries Soar Groceries

Labour As Home Deliveries Soar Groceries

Many Australian households are now ordering groceries online, despite the lockdowns continuing across Australia. Coles and Woolworths are Australia’s two largest supermarkets. They have been racing to adopt new technology and change. Labour arrangements in order to keep up with the egrocery boom.

Both companies are investing in smart warehousing systems and distribution systems that can be automate to various degrees. They also make extensive use of app-driven gig employees for grocery. Pick up and delivery through platforms like Uber and Air tasker.

According to my research, a redesign of Australia’s supermarket is underway. Coles and Woolworths will be follow by others, The pair are Australia’s largest private. Sector employers and their current moves could accelerate the trend towards precarious and on-demand labour.

Collaboration Groceries With Large Tech Companies

Coles and Woolworths were overwhelm quickly when the pandemic struck Australia in March 2020. Massive delays caused by unprecedented demand to home deliver caused major delays. Online services were temporarily halt for five weeks in order to prioritize shoppers with special needs.

Since then, both supermarket giants have partnered with food delivery groceries. Platforms in order to solve the last-mile problem of home delivery. This done by a precarious and on-demand network delivery drivers.

Woolworths and Uber have signed a deal to deliver one hour from select Metro stores in Sydney or Melbourne. The agreement was first trialled in 2020. The order will be pick up by Woolworths staff and pack and hand to an Uber driver. These drivers and the on-demand couriers Sherpa or Drive Yellow deliver to thousands of Woolworths customers each week.

Coles believes that partnerships with the on demand economy are more important than ever. Quietly partnered with Airtasker in 2017, encouraging shoppers to list their grocery lists on auction, and having gig workers compete for the job.

Coles also launched a Netflix & Chill essentials range of ice creams, biscuits, and other snacks for Uber Eats delivery in 2019. These partnerships indicate that a strategy to restructure labour relations was in place before the pandemic.

Personal Groceries Shopper At The Supermarket

A growing number of personal shoppers can be found in supermarkets picking up and packing orders for home delivery. They are employ by Coles and Woolworths and move around a multi-tier station with a scanner gun, measuring scales, touch screen, and weighing scales. Software decides how to pick multiple orders efficiently and dictates which items and bags to be pick, as well as the time it should take.

Another personal shopping is perform by plain-cloth gig workers who may use Air tasker to access their mobile phones and are not easily distinguish from other shoppers.

The Warehouse Reorganize By Global Tech Companies

Online grocery shopping has prompt Coles and Woolworths to develop fully or semi-automate warehouses that can coordinate with smart management systems. Both supermarkets have partnered with tech companies around the world to create state-of-the art warehouses worth billions of dollars. Some are expect to open as early as next year.

Coles has partnered with Ocado (a UK software and robotics company), to develop two data-driven customer fulfillment centers in Melbourne and Sydney. They are schedule for opening in 2022. For now, autonomous picking robots will pick up items for human workers, who are more capable of scanning goods and packing them for delivery.

Ocado Smart Platform is the foundation of the system, software, apps and technology that manage online grocery orders. Woolworths has a different strategy for micro-fulfillment, which entails smaller, more centrally located warehouses that allow faster home delivery.

These are hybrid warehouse-supermarket facilities develop by US company Take off Technologies. These robots cannibalize floor space in retail stores to create a small warehouse with vertical racks, automation, picking robots, and other features. Robots can retrieve items and pack them for delivery, just like in Ocado. Two of these facilities have already been up and running. The second will open this week on Queensland’s Sunshine Coast.

Traditional Warehouses Groceries Close

These are only two examples of the new automate warehouse systems that will replace traditional warehouses. Existing warehouses will close, resulting in thousands of jobs lost mostly unionize. It is not yet clear if the retrench workers would be transfer to automate sites. These sites will still require large numbers to function.

Tom Barnes, sociologist, recently found that unionized warehouse workers who are retrench by automation are more likely to work in warehousing in less secure and lower-paying jobs. Simply put, unionize jobs that lost not retrench elsewhere.

Home Delivery

Online grocery shopping is tout as a way to limit contact between people and reduce the spread of COVID-19. This raises the question of who can stay at home and who must work, possibly putting their lives at risk.

A map of suburbia’s exposure sites shows clear class divisions between those who can work remotely and those who have to order in. As high as 80% of COVID-19 transmissions in Victoria last year were in precarious workplaces.

On-demand labour services need a stratified, unequal labour force. This means that some families outsource domestic labor to others. While this outsourcing can provide an overall benefit. It is dependent on the workers who are denied government or secure work. These people are force to do work that is too risky for others.

Harness Big Social Data Online Retailers

Harness Big Social Data Online Retailers

Social media gives consumers a greater insight into supply chain problems and processes around the globe. For better or worse manufacturing locations, labour conditions, warehouses, warehouse system. Packing processes, logistics partners, and their delivery drivers are increasingly associate with the retailer’s brand image.

Retailers and logistics partners have also set up virtual helpdesks via Twitter. We analysed data from Twitter over two years to determine if these have been successful. The answer is only partially.

Our current database contains over 12 million tweets, mainly from companies. Located in English-speaking countries and customers all around the globe. As shown in the below figure, the data is spatially distribute.

Retailers, logistics service providers, and end consumers are creating social data. Together as part of their everyday business practices in the supply chain. Customers can reach retailers via Twitter at any stage of the e-retail logistics cycle.

This includes issues with online shopping carts, order processing delay. Issues with tracking information and delivery delays, service provided to the relevant logistics/parcel shipping firm. Damaged packages/items or missing items, reverse logistics processes, and other logistics problems.

Parcel shipping companies should be contact regarding tracking information availability and accuracy. Clarity and clarity, as well as delivery problems including delays, driver behaviour and missed deliveries.

Conversations were of various lengths, with two tweets from customers and one from the company being the shortest. Conversations that last longer could include customers and other companies. They also included all the good, bad, and ugly.

The Good Social

Positive feedback from the retailer, logistics service provider, or both was a sign of a good conversation. These conversations are usually short. These conversations are often short and focused. Customers also use Twitter to voice their concerns and companies respond via the platform. The positive outcomes are visible for customers and companies.

These conversations add value to customers and reflect well on the brand. A small percentage of customers had issues that require resolution and both the shipping partner and the retailer were involve. There is a lot of potential for joint customer service between logistics service providers and retailers.

The Bad Social

Bad conversations are when customers raise problems and are referred directly to Twitter’s messaging platform or other traditional channels (email, telephone numbers), but the results are not visible to others customers and thus generate little value for the brand.

According to our research, customers don’t often return to Twitter to express gratitude for companies who have helped them solve a problem via another channel. Customers do however use Twitter to complain that they are not getting timely replies via traditional channels or social media.

The infrequent involvement of parcel shipping companies when customers specifically mention them in their complaints to retailers was another issue. The problem with the lack of involvement by shipping companies is the message that it sends to consumers about the strength and stability of the supply chain.

The Ugly Social

Ugly conversations were those that were unintentionally started by promotional tweets, which reminded customers about their recent or current frustrations with a retailer’s or logistics provider

These situations often lead to customers sharing their experiences with each other and can place customer service personnel in damage control mode. The backlash was triggered by consumer experiences with delays in delivery around Christmas and confusion about information on relevant websites regarding order processing and shipping times.

Customer Service Conversations

These customer service interactions result in a large amount of social media data being created every day. For companies to understand the need for process improvements, they must examine both the volume of unstructured data generated by their processes and those of their competitors.

Managers should ask themselves whether their existing big social data analytics platforms are providing the right insights to improve their supply chains and build their brands.

We found that Twitter data shows that companies are not responding to customers as quickly as they should.

UPS responds quickly, but it will redirect you to another channel. However, many other companies take hours or even days to reply to customers.

A positive brand practice is to follow up with customers on the public platform once an issue has been resolved via DM and email. This only happens in a small number of cases.

Also, supply chain partners need to coordinate their Twitter-based customer services strategies to be able to resolve customers’ issues and provide seamless experiences. Retailers and their supply chains partners must be open to the possibility of using big social data to improve process efficiency.